Thread: Computer Help

I know I am not around very much anymore but I need some help with my computer. I came home from work yesterday and noticed that my Norton Internet Secruity was disabled. I looked in to my Norton and it said that there was some sort of problem with my subscription. I uninstalled Norton and reinstalled it and all sort of errors came up saying that there was a problem with the last uninstall and to install a Norton's removal tool that I got off of Symantec.com, Norton's website. I installed the Removal Tool and removed Norton. I then restarted my computer and reinstalled Norton's once again. This time it seems to work right as there is no errors. So I think everything is working fine so I go and open some e-mail and got an e-mail card for Easter that was kind of fishy, but opened it since it was from my friend. No immediate problem. I delete it and then all sort of problem start to show up. Like my Word processor saying it isn't installed properly when I've had it on this computer for over a year. So I decide to restore the computer to the factory settings and just start fresh. After I go through the restore, the Norton Antivirus program that came with the computer finds a Trojan named Peacomm. I go through the steps that it recommends to get rid of the Trojan but it still is there. Here's the website that I followed: http://www.symantec.com/security_response/writeup.jsp?docid=2007-011917-1403-99 I upgraded the definitions and it says that my computer is protected now from the Trojan, I looked in the registery for the file that was created when the Trojan ended up on my computer but could not find it. After I upgraded the definitions, Norton says that I am protected against the Trojan but I have yet to be able to remove it completely

I was hoping that someone around here would know more about computers and could tell me where to go from here. Thanks ahead of time.

Once inside, the trojan tries to turn your computer into a spam-sending vehicle, but it can also try to open up backdoors for other malware. Amado Hidalgo, in a post on his Symantec blog, says that his team cataloged 1,800 emails sent out by an infected computer in about five minutes. He speculates that, at that point, another infected computer would pick up the spamming, presumably to change up the sending IP address, which some anti-spam detectors look at very carefully. He warns that Symantec has noticed modifications in the trojan including new email subject lines and a full-fledged rootkit. For a look at many of the possible bogus email subject lines and attachments attributed to Peacomm (and there are a lot), you can check out the Anti Rookit Blog.

http://www.simpletechnology.net/the-threat-of-trojanpeacomm-and-how-to-fix-it/


I am sure you are going to get a lot of shit for using Norton.

If Norton is a joke, which antivirus programs would be better?

I looked at that link I saw the Process Explorer for Windows but other than that I did not see any other ways to eliminate the Trojan once you had been infected. I had already did the turning off System Restore but it was after I had restored it as my Norton was not detecting anything. It was not until after I had done System Restore that I found the Trojan.

"mnvikes61" wrote:

If Norton is a joke, which antivirus programs would be better?

I looked at that link I saw the Process Explorer for Windows but other than that I did not see any other ways to eliminate the Trojan once you had been infected. I had already did the turning off System Restore but it was after I had restored it as my Norton was not detecting anything. It was not until after I had done System Restore that I found the Trojan.

All virus programs have benifits and limitations.
I have Norton on my computers at home.
Additionally, and I highly recommend this, you get some sort of spyware program installed (I use Noadware) as well as a firewall especially if you do any kindof online banking.

Run the spyware program and it will help get rid of the Trojan.

"mnvikes61" wrote:

If Norton is a joke, which antivirus programs would be better?

I looked at that link I saw the Process Explorer for Windows but other than that I did not see any other ways to eliminate the Trojan once you had been infected. I had already did the turning off System Restore but it was after I had restored it as my Norton was not detecting anything. It was not until after I had done System Restore that I found the Trojan.

I have used Norton in the past and I personally like them I was just saying be prepared to hear things like "You're using Norton that is your problem" That is all.

I am looking for a better fix atm, I think I may have killed this one on my parents computer but there is a lot of registry work and the files are hidden very well. Trying to find some help for you.

Norton has turned into bloated junk.

Use AVAST.
http://www.avast.com
It is free for home users, and quite fast and reliable, and mostly, lightweight on your system.
It provides scanning for email, IM, P2P, etc etc.
Nice lightweight firewall, etc.

To avoid getting trojans and stuff, stop surfing porn.

Wait, okay, well, first, get your Windows Defender turned on; second, get Lavasoft AdAware.
Does a great job cleaning up.
Noad is good too.

There are other things I can recommend if I actually read your post I guess.

8)

You should turn off restore, kill all old restore points until you are cleaned up too.


Once Norton is disabled, its a bitch to clean up and fix your system.
It will leave remnants all over.
Oh well.

Try the Noad and Lavasoft, usually a one-two punch is needed if not three, and you will need to do it over and over after reboots, etc to get towards clean, and get that new anti-virus on there.
I can't say how much I love it and how many times it has stopped all that virus-laden porn from Del Rio from infecting my computer.

I think Ultra puts him up to it.

forgot to add,

go here:
http://www.avast.com/eng/avast-virus-cleaner.html

see if that helps too.

http://www.2-spyware.com/remove-peacomm.html

If you are comfortable playing around in your registry there are some good reads in here.

I am lazy I would just reformat my hardrive.

Webby asks for the porn, I have no idea why he is complaining must be that home made tape I sent.

"Del" wrote:

http://www.2-spyware.com/remove-peacomm.html

If you are comfortable playing around in your registry there are some good reads in here.

I am lazy I would just reformat my hardrive.

Webby asks for the porn, I have no idea why he is complaining must be that home made tape I sent.

He kept trying to sell me that tape at the Rams.
I thought $300 was a little much.