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  1. #1
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    BestBuy = worst experiance

    well it all starts like this......

    a co-worker had his 10 year old pioneer projection 51 inch take a dump on him, he deciedes to just get a new plasma. i figure what the heck the diagnostic is free what could it hurt , so i took the 51" home and had it looked at , $220 later and some sodering to the power supply board and the pioneer is again functional. the repairman does tell me that the psb does need to be replaced, but other than the color needing to be adjusted every time you turn on the tv , it's great.

    well , after about 3 weeks of using the tv for my wii gaming , i get curious about replacing the psb. so im checking the internet ,... gol 'darnit none any where.

    "ehhh what the heck , how much would a bigger and better tv cost brand new???"

    so i price tv's for like 3 days, and to my amazment my wife is very receptive to the idea (don't know why my wife being receptive to any of my suggestions would amaze me
    :P)

    ok, found it . 50 inch plasma with a 4 year warranty for under $2000. lets do it....

    the tv is not available within 1 hours worth of driving so i call best buy, and get all the way to the end of the transaction ,,,,,, oh sorry you can't use more than 1 credit card online or over the phone !?!?!?!?! huh? serious? what century is this?

    ok so i've got a brilliant idea, transfer funds from my check card to my best buy card, and even get the "rush payment option" , that way i can order the tv tomarrow.

    so tomarrow shows up and i check my best buy card and ..... nothing!?!? well after a couple of calls and being transfered to the supervisior both times , the computers don't update untill midnight of every day, and don't finnish updating untill around 1am (all est). is it just me or is 1am not the "same day" as promissed with the "rush payment"?

    so tonight i stay up , constantly refreshing my screen untill the payment shows.

    after nearly 1 week of the orginal spb search , i am still stoked for the plasma and have trouble waiting. "sorry sir , but the charge is declined" ?!?!? what?!!?! i went through all that trouble and $15 extra and stayed up untill 11:30 pm on a work night . and the card is declined?!?!?!

    next i find my self on the phone with my best buy card. "since you made such a large payment , there has been an automatic 12 day hold put on the funds"

    words and smilies will not do justice the anger that flowes through my enraged viens.

    so 3 days after i am ready to buy , i now have to call in the morning because no supervisior is avaible to assist me!!!!

    if i have to wait 12 days i will be extreamly upset , if the tv is no longer available i will become a thorn in the sides of whom ever happens to be on the other end of the phone calls i will be making. floop your suppervisor , i want the majority stock holders nuts on a stick >

    http://justlube.net/?page_id=44

  2. #2
    singersp's Avatar
    singersp is offline PPO Newshound
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    Re: BestBuy = worst experiance

    You did not have to use your BestBuy card to purchase the set, you could have used any major credit card you had that could cover the payment of the TV.

    With todays identity theft & stolen credit card problems, it is not unusually for companies to decline requests made to pay for items with more than one credit card over the phone. Yes this is the 21st century, get used to it.

    As for the 12 day waiting period on such a large payment on a card, I have not experienced that issue, but certainly BestBuy should at least be willing to "hold" that TV for the advertised price, until the payment clears. Furthermore, I would request the $15 speed pay charge be reimbursed back to you because of it. Have you asked either of these questions of them?

    Exactly how far of a drive would it have been for you to drive to your nearest BestBuy & pick up the TV yourself?

    "If at first you don't succeed, parachuting is not for you"

  3. #3
    ultravikingfan's Avatar
    ultravikingfan is offline Administrator
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    Re: BestBuy = worst experiance

    Ok, I do not know much about these new TV's.
    But my brother in law works for a large national company that does most all of the warranty work for every manufacturer; he specializes in TV's.
    So I asked him whats the best out there and he said do not get a Plasma.
    Too many problems.
    Just thought I would add that.

  4. #4
    singersp's Avatar
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    Re: BestBuy = worst experiance

    "ultravikingfan" wrote:
    Ok, I do not know much about these new TV's.
    But my brother in law works for a large national company that does most all of the warranty work for every manufacturer; he specializes in TV's.
    So I asked him whats the best out there and he said do not get a Plasma.
    Too many problems.
    Just thought I would add that.
    I've heard that also.

    Think about it. A TV that works using the fluid part of blood?

    "If at first you don't succeed, parachuting is not for you"

  5. #5
    Zeus's Avatar
    Zeus is offline Jersey Retired
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    Re: BestBuy = worst experiance

    "singersp" wrote:
    "ultravikingfan" wrote:
    Ok, I do not know much about these new TV's.
    But my brother in law works for a large national company that does most all of the warranty work for every manufacturer; he specializes in TV's.
    So I asked him whats the best out there and he said do not get a Plasma.
    Too many problems.
    Just thought I would add that.
    I've heard that also.

    Think about it.
    A TV that works using the fluid part of blood?
    Blood plasma is but one kind of plasma.

    =Z=

    Thanks to Josdin for the awesome sig!

  6. #6
    singersp's Avatar
    singersp is offline PPO Newshound
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    Re: BestBuy = worst experiance

    "Zeus" wrote:
    "singersp" wrote:
    "ultravikingfan" wrote:
    Ok, I do not know much about these new TV's.
    But my brother in law works for a large national company that does most all of the warranty work for every manufacturer; he specializes in TV's.
    So I asked him whats the best out there and he said do not get a Plasma.
    Too many problems.
    Just thought I would add that.
    I've heard that also.

    Think about it.
    A TV that works using the fluid part of blood?
    Blood plasma is but one kind of plasma.

    =Z=
    Don't try to minimize my post with fact.
    ;D

    "If at first you don't succeed, parachuting is not for you"

  7. #7
    Zeus's Avatar
    Zeus is offline Jersey Retired
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    Re: BestBuy = worst experiance

    "singersp" wrote:
    "Zeus" wrote:
    "singersp" wrote:
    "ultravikingfan" wrote:
    Ok, I do not know much about these new TV's.
    But my brother in law works for a large national company that does most all of the warranty work for every manufacturer; he specializes in TV's.
    So I asked him whats the best out there and he said do not get a Plasma.
    Too many problems.
    Just thought I would add that.
    I've heard that also.

    Think about it.
    A TV that works using the fluid part of blood?
    Blood plasma is but one kind of plasma.
    Don't try to minimize my post with fact.
    ;D
    I'm trying to teach the young ones something.

    =Z=

    Thanks to Josdin for the awesome sig!

  8. #8
    Caine's Avatar
    Caine is offline Jersey Retired
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    Re: BestBuy = worst experiance

    "singersp" wrote:
    "Zeus" wrote:
    "singersp" wrote:
    "ultravikingfan" wrote:
    Ok, I do not know much about these new TV's.
    But my brother in law works for a large national company that does most all of the warranty work for every manufacturer; he specializes in TV's.
    So I asked him whats the best out there and he said do not get a Plasma.
    Too many problems.
    Just thought I would add that.
    I've heard that also.

    Think about it.
    A TV that works using the fluid part of blood?
    Blood plasma is but one kind of plasma.

    =Z=
    Don't try to minimize my post with fact.
    ;D
    Zeus is a jerk like that...always trying to be "Mr. Fact Guy Dude".
    Sheesh.



    Caine

  9. #9
    BadlandsVikings's Avatar
    BadlandsVikings is offline Jersey Retired
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    Re: BestBuy = worst experiance

    "Zeus" wrote:
    "singersp" wrote:
    "Zeus" wrote:
    "singersp" wrote:
    "ultravikingfan" wrote:
    Ok, I do not know much about these new TV's.
    But my brother in law works for a large national company that does most all of the warranty work for every manufacturer; he specializes in TV's.
    So I asked him whats the best out there and he said do not get a Plasma.
    Too many problems.
    Just thought I would add that.
    I've heard that also.

    Think about it.
    A TV that works using the fluid part of blood?
    Blood plasma is but one kind of plasma.
    Don't try to minimize my post with fact.
    ;D
    I'm trying to teach the young ones something.

    =Z=
    The young ones don't give a crap

  10. #10
    Zeus's Avatar
    Zeus is offline Jersey Retired
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    Re: BestBuy = worst experiance

    "BadlandsViking" wrote:
    "Zeus" wrote:
    "singersp" wrote:
    "Zeus" wrote:
    "singersp" wrote:
    [quote author=ultravikingfan link=topic=43006.msg736259#msg736259 date=1204891708]
    Ok, I do not know much about these new TV's.
    But my brother in law works for a large national company that does most all of the warranty work for every manufacturer; he specializes in TV's.
    So I asked him whats the best out there and he said do not get a Plasma.
    Too many problems.
    Just thought I would add that.
    I've heard that also.

    Think about it.
    A TV that works using the fluid part of blood?
    Blood plasma is but one kind of plasma.
    Don't try to minimize my post with fact.
    ;D
    I'm trying to teach the young ones something.
    The young ones don't give a crap

    [/quote]

    After they've tapped a vein trying to get their TV to work again, they'll wished they'd paid attention.

    =Z=

    Thanks to Josdin for the awesome sig!

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