Thread: PC Help

When I turn on my PC, it is frozen.
The only thing that is on the screen is the Dell logo, BIOS, and the F2 for Setup and F12 for something else.
Nothing loads and the processor is doing nothing.

Anyone know of a work around?
I press F2 and F12 and nothing.

This is all that appears, minus the bar over the BIOS revision:
(that is not my PC, found on the net)

[img width=450 height=337]http://www.slivka.com/misc/2T9HL21/04240006.jpg[/img]

Above me......Asked the minions.....couple of thoughts from them...

Your problem is that it isn't handing off to the OS on bootup.
Some things they have done to fix puters around here with that problem.

a.
Have you recently moved the puter?
If so, open her up and make sure all you connections are still connected.

b.
Check the diagnostic leds marked ABCD on the back of the system, should show a combination of amber and green. Also is the power led green or amber, and is it solid or flashing.

c.
If you can get into safe mode, try running "sfc /scannow". While in safe mode, run "msconfig" and do a selective startup with nothing enabled on the startup tab. Check the Event Viewer for entries that might provide clues. Also make sure that the drive doesn't need a defrag. You may also be able to do a system restore in safe mode. If none of these things work, then start considering something a bit more drastic, like reformatting.


Send me a PM and I will forward as necessary.
I like making the minions troubleshoot puters with me as the go between.

;D

"ultravikingfan" wrote:

*snip*

Don't use racial epithets.

Oh, wait....you mean "personal computer".

=Z=

First, hold the power button on the CPU for about 8 seconds to shut it down. Wait approx 30 seconds and push the button again. Click F5 or F8 in one-second intervals to get you into Safe Mode. If you get there, then you can start diagnostics.

I had that happen to my laptop.... hard drive went.

Might not be the same prob.
Hope not!

Like Marrdro said seems like it isn't getting to the OS.
Why is the question?

On my laptop, I was able to get to Bios.
No safe mode because it the hard drive was gone.

Good luck Ultra!

Had a similar issue, with the monitor not working at all after a little while.
Ended up being the motherboard.

"snowinapril" wrote:

I had that happen to my laptop.... hard drive went.

Might not be the same prob.
Hope not!

Like Marrdro said seems like it isn't getting to the OS.
Why is the question?

On my laptop, I was able to get to Bios.
No safe mode because it the hard drive was gone.

Good luck Ultra!

Another thing to add, that status bar towards the bottom of the screen to me is similar to my problem.
It stalled there and wouldn't go any further.

Good luck again.

If you are unsure of your ability to do the following I suggest taking it to a proffesional.

1. Unplug the system, and open the box. check the following connections.
a. hard drive power and ide or sata cable.
b. any accessories you might have attached. ie.. dvd, cd, ect..
c. as you are getting to this screen, you are ok, with the cpu, ram, and vid card. but you might want to check the cpu fan. make sure it's getting its power, and is rotating when you turn it on.

2. you can remove the battery on the mother board while the system is unplugged. leave it out for about 20 min. this will dump your bios encase there is a hiccup in it.

based on your camera shot. it seems that it is stalling while trying to either rebuild the bios.. or an update/issue has failed with the bios. this can cause system halting while it does it's internal check.

good luck, and hope you get it solved.

"digital420" wrote:

If you are unsure of your ability to do the following I suggest taking it to a proffesional.

1. Unplug the system, and open the box. check the following connections.
a. hard drive power and ide or sata cable.
b. any accessories you might have attached. ie.. dvd, cd, ect..
c. as you are getting to this screen, you are ok, with the cpu, ram, and vid card. but you might want to check the cpu fan. make sure it's getting its power, and is rotating when you turn it on.

2. you can remove the battery on the mother board while the system is unplugged. leave it out for about 20 min. this will dump your bios encase there is a hiccup in it.

based on your camera shot. it seems that it is stalling while trying to either rebuild the bios.. or an update/issue has failed with the bios. this can cause system halting while it does it's internal check.

good luck, and hope you get it solved.

Thanks everyone.

BTW, that was not my camera shot.
Just a photo from the internet.